Analyst Online fraud risk prevention

Full Time
Posted
1 month ago

Responsibilities:

 

 

  • Analyse banking, digital channel & cyber transaction fraud alerts
  • Take the appropriate decision to minimize the risk of fraud
  • Complex case analysis: identify & eliminate risks, including personification/id theft, suspicious clients and fraud attacks across digital platforms
  • Manage inbound & outbound phone calls
  • Act as a Leader towards colleagues and partners and counsel them on emerging fraud trends
  • Actively participate in the optimisation of activities, procedures to continue to improve operational effectiveness and employee experience
  • You will have the opportunity to work alongside a dynamic group of people and exercise a positive impact in the fight against fraud
  • In your role as a fraud analyst, you will continue to build on your analytical skills as well your decision-making ability and ability to manage risk in your day-to-day work.

    You will have the opportunity to evolve within an organization centered around people which truly cares about its employee’s well-being and their professional growth & development!



    Qualifications

  • College diploma or equivalent
  • Previous experience in a similar role
  • Aware of the current/future state of fraud risks
  • Experience in customer service
  • Bilingual: English & French
  • What Makes You Special

  • You re coachable and want to grow within a stimulating environment which is constantly evolving
  • Curious, dynamic and detail oriented
  • A Team player who is a positive leader
  • You are not afraid of change
  • You can make decisions; grey zones don’t scare you.

Apply Here