Policy and procedure writing can be a challenging task for any AML professional. That’s why TCAE is thrilled to have Marcelle Dadoun for the upcoming Knowledge Series session, expertly guiding us through why policies and procedures are essential to the success of any organization. Marcelle will provide a walkthrough of the techniques and key components of developing effective policies and procedures with a focus on components specific to AML/CTF policies and procedures.


  • Understanding the importance of policies and procedures
  • Techniques of writing effective policies and procedures
  • Key components of policies and procedures
  • Q&A


Marcelle Dadoun, AML Advisor | The AML Shop

Marcelle is an AML Advisor with The AML Shop and brings decades of experience in the banking industry. Her expertise is in the development of customized programs that meet regulatory and third party requirements as well as risk mitigation strategies and training.

She oversees the management of program development in industries such as fintechs, credit unions, MSBs, crypto-currency, FX dealers, securities, financial institutions and real estate. Her vast knowledge extends to financial partner requirements and helps businesses to ready themselves from a compliance standpoint, for banking relationships.

Marcelle has expertise in dealing with regulators, internal auditors, suspicious transaction reporting and global reporting. Marcelle attended Osgoode Hall Law School at York University for Regulatory Compliance and Legal Risk Management for Financial Institutions and holds her CAMS certification through ACAMS.

Marcelle participated in various Canadian Bankers Association AML committees and sub-committees as well as in industry committees like the Small Banking Forum and the Foreign Bank Branch Compliance Forum.


Souzan Esmaili, Founder | TCAE

Souzan Esmaili has over 14 years of international experience in consultancy and training with a focus on Regulatory Compliance, Anti-Money Laundering, Anti-Bribery and Corruption and RegTech. She worked for various financial institutions and consultancies in Dubai and Toronto.

She is currently working with one of the international banks in Toronto and covering the Anti-Bribery and Corruption program for Canada and Latin America.

Prior to moving to Canada, Souzan worked as a senior consultant and assisted her clients to understand their compliance needs, advised on meeting regulatory requirements and managed a multitude of remediation projects. She has acted as the Compliance Officer and MLRO for a number of firms regulated by the Dubai Financial Services Authority (DFSA) and advised extensively on matters related to Governance, Risk and Compliance (GRC).

In October 2019, Souzan created Toronto Compliance and AML Events (TCAE) with a passion to help the AML and Compliance professionals to connect and inform them of relevant events based in Toronto. In March 2020, Souzan launched The Knowledge Series where she brings international industry experts and thought leaders to share their knowledge and experience with the AML and Compliance professionals around the world.